SINGLE TICKETS FREQUENTLY ASKED QUESTIONS

Q. Does WBTT allow children/infants in the theater? 
A. Children under the age of 4 will not be admitted. Children must be able to sit in a seat, no lap sitting permitted. Some shows are not appropriate for younger children, please call the Box Office for show-specific information. 

Q. Can I bring my service animal?  
A. Yes, please call and inform the Box Office as there are certain seats reserved for service animals.  

Q. I would like to sit next to my friend/neighbor, could you look up their ticket information?  
A. No, the box office does not give out patrons’ information. Please call your friend and collect the information.

Q. Does WBTT offer standby tickets?  
A. WBTT sells standby tickets for shows that have available seating. If a show is sold out, standby is not available. WBTT is proud to offer Student Rush tickets at a discounted rate of $5 for students aged 25 or under with valid ID. 

Q. Does WBTT have a waitlist?  
A. No, WBTT does not have a waitlist.  

Q. I didn’t receive my order confirmation or E-tickets?  
A. Please check your spam or junk folder, if you have already checked those folders, please call the box office.

Q. If I lose my tickets, can the Box Office resend my tickets to me?   
A. Yes. The Box Office can resend e-tickets for free, hold tickets at Will Call window for free, or ship tickets via USPS for a shipping fee of $5.00. 

 POLICIES FREQUENTLY ASKED QUESTIONS

Q. How do I exchange my tickets?  
A. All ticket exchanges must be done through the Box Office 24 hours before your scheduled show date. Call (941) 366-1505; Press 1 for Box Office, WBTT Box Office Hours are M-F 10:30am-4:00pm or Sat. 10:00am-2pm 

Q. Can I exchange my tickets the day of my scheduled show?  
A. No. Exchanges must be made 24 hours in advance of your scheduled show date. 

Q. If a season show is sold out for the entire run, can I still exchange my tickets?  
A.  No, exchanges are made based on availability, if a show is sold out there are no seats available to process an exchange. 

Q. Who can make changes to my ticket order(s)?  
A. Only the ticket purchaser. 

Q. If a show or performance is canceled what do I do?  
A. An email will be sent out from the Box Office, once received please follow the email instructions.  

Q. If I exchange from a regular date to a preview date for my subscription, do I receive a refund on my ticket price?  
A. No, season subscribers pay to be able to exchange for free and move to any date without a fee.  

Q. Does WBTT give refunds? 
A. No, all ticket sales are final.  

Q. Can I exchange my tickets if I’m not a subscriber? 
A. Yes, for an exchange fee of $5.00 per ticket.  

Q. Can I convert an adult ticket to a student ticket and vice versa? 
A. No, all ticket sales are final.  

Q. My show was canceled, what now? 
A. Sometimes performances are canceled due to external factors. WBTT will notify patrons of canceled performances by email with further instructions for re-booking. It is the responsibility of the ticket purchaser to inform members of their party. If a performance is canceled, WBTT will make every effort to exchange tickets to an available performance date.

GROUP SALES FREQUENTLY ASKED QUESTIONS

Q. How many people are needed for a group sale?  
A. 15 people or more.  

Q. Group Sale Rate? 
A. For groups of 15 or more, patrons receive a discount of $5.00 OFF the original ticket price. 

Q. How do I purchase Group Sale tickets?
A. To secure your group sale tickets, please view seating availability online and call the Box Office. A 50% deposit is required to hold the tickets with the remaining balance due 30 business days later or one week before the scheduled performance- whichever comes FIRST. 

Q. Can I do a Group Sale subscription?  
A. No. Subscriptions are already offered at a significant discount. Patrons may purchase 4 (four) subscriptions per household. 

BUY TICKETS

ONLINE: Our ONLINE BOX OFFICE is open 24 hours a day, 7 days a week.

BY PHONE: (941) 366-1505

IN PERSON: 1012 N Orange Ave, Sarasota, FL 34236

LOCATION

The WBTT Campus
Theatre and Education and Outreach Building
1012 N Orange Ave
Sarasota, FL 34236

BOX OFFICE HOURS

ONLINE: Our ONLINE BOX OFFICE is open 24 hours a day, 7 days a week.
Monday – Friday: 10:30am – 4:00pm (in Education & Outreach Building next to theatre)
Saturday: 10:00am – 2:00pm (by phone only)
Performance Days: 1 hour before curtain (at the Will Call Desk in the theatre lobby)

VENUE

WBTT offers four mainstage productions, and various special presentations throughout the season in our intimate, 204-seat theatre.

Click to buy tickets online.

Click here for directions, parking and hotel and restaurant partners.

SUBSCRIPTIONS

The window has closed on subscriptions for the 2024-2025 Season. If you do not already receive our email updates, CLICK HERE to subscribe to our emails for news about our season and other information of interest.

CLICK HERE to learn about and buy tickets for our current shows and special events.

SUBSCRIPTIONS FREQUENTLY ASKED QUESTIONS

SINGLE TICKETS

To be one of the first to know what's going on at WBTT sign up to receive our email updates. CLICK HERE to subscribe to our emails for news about our season and other information of interest.

CLICK HERE to learn about and buy tickets for our current on-site and virtual shows and special events.

SINGLE TICKETS FREQUENTLY ASKED QUESTIONS

SPECIAL PROGRAMMING

Check our home page for exciting programing throughout the year!

Young Artist Program performance showcases
WBTT Voices: Community Forums
Young Playwrights Series
Stage of Discovery
Special concerts and celebrations 

SEATING

The WBTT Theatre is an intimate theatre with 204 seats that are set up in a three-quarter-round configuration. With our reserved seating, there is no need to wait in line! No matter where you sit, you will have a great view and feel up-close and personal with the actors.

Priority seating is available for a sponsorship of $2,500 or more. To learn more, email or call Debra Flynt-Garrett at This email address is being protected from spambots. You need JavaScript enabled to view it. or (941) 366-1505, ext. 106.

POLICIES

EXCHANGES

Free exchanges are available for current season subscribers, based on availability, and must be made at least 24-hours in advance of the performance date.

Exchanges for non-subscribers are based on availability and must be made at least 24-hours in advance of the performance date. Tickets are subject to an exchange fee.

STUDENT RUSH TICKETS

Beginning 30 minutes before each performance, if tickets are available, students aged 25 or under may purchase a Student Rush ticket. Student Rush tickets are $5; cash only, and a state-issued license or ID is required.

Rush tickets are subject to availability and students may only purchase one ticket. Discounts and promotional offers do not apply. 

LATE SEATING

Due to the intimate size of our theatre, our entrances and exits are constantly in use by cast and crew and, therefore, we are unable to seat any late patrons. If you cannot arrive within 5 minutes of curtain time, please call the box office at (941) 366-1505, so we can hold your tickets and not release them for sale. We start seating standby patrons 5 minutes before curtain time. If we haven’t heard from you by then, we may offer your seats to standby ticket holders. 

REFUNDS

No refunds will be issued for tickets.

If unable to attend a show and you would like to donate your tickets back to the theatre, please contact the Box Office at least 24-hours in advance of the performance date. You will receive a letter for tax purposes.  

POLICIES FREQUENTLY ASKED QUESTIONS

GROUP SALES

We all have groups that we belong to—a neighborhood, religious, or civic association, colleagues at work, on the court, or at the gym. If you want to have a fun time with 15 or more people, bring them to one of our performances. Just call us at (941) 366-1505 and we'll give you a special group discount. We suggest you make these arrangements as early as possible as shows sell out quickly.

Please note that a 50% deposit is due to reserve tickets, with the remaining balance due 30 business days later or one week before the scheduled performance- whichever comes FIRST. 

GROUP SALES FREQUENTLY ASKED QUESTIONS

GIFT CERTIFICATES

Looking for a gift for someone's birthday, anniversary, retirement, or as a thank you? Whatever the occasion, give a WBTT gift certificate for great entertainment. Easy to do. Hard to beat! Call our Box Office (941) 366-1505, press 1.

TICKET DONATION REQUESTS

Thank you for thinking of Westcoast Black Theatre Troupe for your fundraising event.

The Westcoast Black Theatre Troupe is committed to being a contributing member of our community, and proudly supports fellow nonprofit and educational programs. However, due to the intimate size of our theatre, we have a limited number of ticket donations available each season for fundraising events. Since we receive many requests for donations to worthy causes, we will do our best to respond via email within two weeks of receipt.

Requests may be submitted for any fundraising event, but preference will be given to 501(c)(3) nonprofit organizations in Sarasota and Manatee counties with a mission that relates to our work. Requests are made on a first-come, first-served basis.

Requests must be made a minimum of one month before your event.

Ticket donations are for fundraising purposes only.

If your request is approved, Westcoast Black Theatre will provide a certificate valid for tickets to an upcoming production, subject to availability and possible blackout dates.

Your event must acknowledge the donation of Westcoast Black Theatre Troupe tickets in your printed or electronic program materials or on event signage.

Since we hope to partner with as many community organizations as possible, donations will be made to each organization only once per year.